AI front office for physical therapists.

Anthony Yengo, PT, DPT, OCS, MTC, ATC, CIDN

Owner, Quest Physical Therapy

"Penciled has helped us focus on what matters most: patient care. Instead of scrambling to fill openings when patients cancel, we have confidence knowing Penciled is proactively working to keep our schedule full. Their support has reduced administrative stress and allowed our team to spend more time caring for our patients."

Andy McLlarky, PT

Owner, Soul Physical Therapy

"Penciled has been able to fill our schedule. Cancels are filled automatically with patients who want to be seen. Truly a life saver. Implementation was seamless and Shawn and his team have been a pleasure to work with."

Polo Jin

Acting President, First Physical & Functional Rehab

"Penciled is an amazing product. It is the main reason why I am staying with WebPT. The founders of the company care about innovation and customer relationships, and those are rare qualities to find these days in technology vendors. They listen to feedback, act fast, and continue to improve the product based on real clinic needs. Give them a try, and I am confident it will change the way you operate your clinic."

Pierce Arroyo, MS, OTR/L

Co-Owner, Empower Rehab

"Penciled has been a meaningful addition to Empower Rehab. As a busy multidisciplinary practice, cancellations and missed appointments can affect patient progress, therapist schedules, and the overall experience for our front-office team. Penciled gave us a more consistent and proactive way to re-engage patients, recover cancelled visits, and make it easier for patients to get back on the schedule. What we value most is that it is focused on a real operational problem without creating more work for our staff. For Empower Rehab, Penciled is more than a scheduling tool. It supports continuity of care by helping patients stay connected to their treatment plan and reducing the chances that a cancellation turns into a lost patient."

Thomas Polykarpous, MS, OTR/L

Co-Owner, Empower Rehab

"Penciled has been a huge asset in these early weeks of use. It allows patients to have access to scheduling and canceling appointments 24/7. It uses a powerful AI that can have a back and forth conversation with patients and answer their questions."

Sandra Shevlin, DPT

Owner, Pelvic Therapy Specialists

"Penciled got our front desk team off the treadmill of chasing cancellations and back to focusing on what actually matters, our patients. The operational lift was real and faster than we expected. For any clinic serious about running a tighter ship, it is worth every bit of the investment."

Yaron Peters, PT, DPT, MS

CEO, Physical Therapy West

"Selling the perfect product requires manipulation but producing the ideal product involves hands-on work and willing to see the product through til the very end, until all functions have been tested. So far Penciled has provided that experience in our early stages."

Steven Nieto, PT, DPT, OCS, Cert. SMT

Chief Executive Officer and Owner, Marketplace Physical Therapy and Wellness Center

"The team at Penciled has blown us away! They made promises and performed beyond those promises. We are now seeing how powerful Penciled is. It has changed how our practice operates on the admin side by greatly reducing the load it places on them just to get patients on the schedule. Our patients have been so happy with the new scheduling system."

John DeSiato, PT, MSPT

Chief Operations Officer, Functional Performance Center

"I have been working with Penciled for several months now, and their team is truly exceptional at listening to our needs and understanding what helps with scheduling at the clinic level. They have been instrumental in facilitating streamlined scheduling processes for both our waitlist and prescribed plans of care. Ultimately, Penciled has helped us significantly improve our number one priority: patient care, by assisting with a higher level of plan of care achievement. I would highly recommend giving Penciled a try; you truly have nothing to lose and everything to gain."

Kunal Shah PTA, CPT, CSCS

Founding Partner, President, Revolve Physical Therapy

"Would highly recommend Penciled to anyone looking for a team that 1) takes the time to actually understand your limitations and struggles, 2) remains consistent with communication and responsiveness far beyond the honeymoon phase, and 3) is open to adapting to your needs and will never tell you “that’s just the way it is." As an owner/operator of a physical therapy clinic that is constantly trying to find ways of getting creative and formulate new ways of targeting and retaining clients beyond their initial reason for coming in, Penciled has helped modernize and automate our process while consistently working with my team on any concerns and issues they may face to fulfill higher benchmarks."

Ritesh Tripathi, PT, DPT

Owner, Tenet Therapies

"I initially discovered Penciled through email marketing and didn't give it much thought. However, after a few months of cancellations and our front desk struggling to fill open spots, I decided to book an introductory meeting with Shawn. He was incredibly friendly, clearly demonstrating the platform's usefulness and its cost-benefit to our clinic, which made me willing to give it a try. The Penciled team was excellent in setting up our account and was consistently responsive to my questions and support needs. Since implementing the platform with WebPT, it has become a great asset and a significant time-saving tool for our front desk in filling cancellation spots. I highly recommend Penciled for any small business or single-to-two provider clinics, whether they have a front desk or not."